/* SoporteHoy — identidad: navy #0B1220, azul #2563EB, verde #10B981, Inter.
   Marca whitelabel (sin nombres de cliente). Pensado para celular. */

:root {
  --navy: #0b1220;
  --bg: #f1f5f9;
  --card: #ffffff;
  --ink: #0f172a;
  --ink-2: #475569;
  --muted: #64748b;
  --line: #e2e8f0;
  --primary: #2563eb;
  --primary-dark: #1d4ed8;
  --primary-soft: #eff6ff;
  --primary-tint: #dbeafe;
  --accent: #10b981;
  --danger: #dc2626;
  --radius: 14px;
  --shadow: 0 1px 2px rgba(11, 18, 32, .05), 0 4px 14px rgba(11, 18, 32, .06);
  /* series del dashboard */
  --series-1: #2563eb;
  --series-2: #10b981;
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0;
  font-family: "Inter", system-ui, -apple-system, "Segoe UI", sans-serif;
  background: var(--bg);
  color: var(--ink);
  font-size: 16px;
  line-height: 1.45;
}
a { color: var(--primary); text-decoration: none; }
h1 { font-size: 24px; margin: 0; font-weight: 700; letter-spacing: -0.02em; }
h2 { font-size: 17px; margin: 0 0 10px; font-weight: 700; letter-spacing: -0.01em; }
h3 { font-size: 14px; margin: 12px 0 6px; color: var(--ink-2); }
small { color: var(--muted); }
.muted { color: var(--muted); font-size: 13px; }
.prewrap { white-space: pre-wrap; margin: 0; }
.hint { color: var(--muted); font-size: 13px; margin: 4px 0 14px; }
.req { color: var(--danger); }

/* ---------- barra superior ---------- */
.topbar {
  display: flex; align-items: center; gap: 18px; flex-wrap: wrap;
  background: var(--card); border-bottom: 1px solid var(--line);
  padding: 10px 20px; position: sticky; top: 0; z-index: 20;
  box-shadow: 0 1px 3px rgba(11, 18, 32, .04);
}
.brand { display: inline-flex; align-items: center; gap: 9px; white-space: nowrap; }
.brand-mark { width: 30px; height: 30px; display: block; }
.brand-word {
  font-size: 19px; font-weight: 800; letter-spacing: -0.03em; color: var(--navy);
}
.brand-word b { color: var(--accent); font-weight: 800; }
.brand-word .tld { color: var(--muted); font-weight: 600; font-size: 14px; }
.mainnav { display: flex; align-items: center; gap: 4px; flex-wrap: wrap; }
.mainnav a {
  color: var(--ink-2); padding: 7px 12px; border-radius: 9px; font-size: 15px;
  font-weight: 500;
}
.mainnav a:hover { background: var(--bg); }
.mainnav a.active { background: var(--primary-soft); color: var(--primary-dark); font-weight: 600; }
.userbox { margin-left: auto; display: flex; align-items: center; gap: 10px; font-size: 14px; }
.uname { color: var(--ink-2); font-weight: 600; }
.logout { color: var(--muted); }
.devbar {
  background: #fef3c7; color: #92400e; text-align: center;
  font-size: 13px; padding: 5px 10px; border-bottom: 1px solid #fde68a;
}

main { max-width: 1120px; margin: 0 auto; padding: 20px 16px 60px; }

/* ---------- tarjetas y layout ---------- */
.card {
  background: var(--card); border: 1px solid var(--line);
  border-radius: var(--radius); padding: 18px 20px; margin-bottom: 16px;
  box-shadow: var(--shadow);
}
.page-head {
  display: flex; align-items: center; justify-content: space-between;
  gap: 12px; flex-wrap: wrap; margin: 6px 0 16px;
}
.count-chip {
  background: var(--primary-tint); color: var(--primary-dark); font-size: 13px;
  border-radius: 999px; padding: 3px 10px; vertical-align: middle; font-weight: 600;
}
.backlink { margin: 0 0 10px; font-size: 14px; }
.empty { text-align: center; padding: 40px 20px; color: var(--ink-2); }

/* ---------- botones ---------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 8px;
  border: 1px solid var(--line); background: var(--card); color: var(--ink);
  border-radius: 10px; padding: 9px 16px; font-size: 15px; cursor: pointer;
  min-height: 42px; text-align: center; font-family: inherit; font-weight: 500;
  transition: background .15s, border-color .15s, box-shadow .15s;
}
.btn:hover { background: #f8fafc; border-color: #cbd5e1; }
.btn.primary {
  background: var(--primary); border-color: var(--primary); color: #fff; font-weight: 600;
  box-shadow: 0 1px 2px rgba(37, 99, 235, .3);
}
.btn.primary:hover { background: var(--primary-dark); border-color: var(--primary-dark); }
.btn.ghost { background: transparent; color: var(--ink-2); box-shadow: none; }
.btn.ghost.danger { color: var(--danger); }
.btn.ghost.danger:hover { background: #fee2e2; border-color: #fecaca; }
.btn.small { padding: 5px 12px; min-height: 32px; font-size: 13px; }
.btn.big { width: 100%; padding: 13px; font-size: 16px; margin-top: 16px; }

/* ---------- formularios ---------- */
label { display: block; font-weight: 600; font-size: 14px; margin: 14px 0 6px; }
input[type=text], input[type=email], input[type=search], input[type=date],
textarea, select {
  width: 100%; border: 1px solid var(--line); border-radius: 10px;
  padding: 10px 12px; font-size: 16px; font-family: inherit; background: #fff;
  color: var(--ink);
}
input:focus, textarea:focus, select:focus {
  outline: 3px solid rgba(37, 99, 235, .25); border-color: var(--primary);
}
textarea { resize: vertical; }
input[type=file] { font-size: 14px; margin-top: 2px; }
.form-card { max-width: 640px; }
.file-list { list-style: none; padding: 0; margin: 6px 0 0; font-size: 13px; color: var(--ink-2); }
.file-list li { padding: 3px 0; }
.file-list li.too-big { color: var(--danger); }
.file-x {
  border: none; background: none; color: var(--danger); cursor: pointer;
  font-size: 13px; padding: 0 6px;
}

/* prioridad como tarjetitas radio */
.prio-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 8px; }
.prio-opt {
  border: 1px solid var(--line); border-radius: 11px; padding: 10px 8px;
  display: flex; gap: 8px; align-items: flex-start; cursor: pointer;
  font-weight: 400; margin: 0; background: #fff;
}
.prio-opt input { margin-top: 3px; accent-color: var(--primary); }
.prio-opt span { display: flex; flex-direction: column; gap: 2px; font-size: 14px; }
.prio-opt small { font-size: 12px; color: var(--muted); }
.prio-opt:has(input:checked) {
  outline: 2px solid var(--primary); border-color: var(--primary);
  background: var(--primary-soft);
}

/* ---------- alerts / toast ---------- */
.alert { border-radius: 11px; padding: 11px 14px; font-size: 14px; margin-bottom: 14px; }
.alert.ok { background: #d1fae5; color: #065f46; }
.alert.err { background: #fee2e2; color: #991b1b; }
.alert.info { background: var(--primary-tint); color: var(--primary-dark); }
#toast {
  position: fixed; left: 50%; bottom: 26px; transform: translateX(-50%) translateY(20px);
  background: var(--navy); color: #fff; padding: 10px 20px; border-radius: 999px;
  font-size: 14px; opacity: 0; pointer-events: none; transition: all .25s; z-index: 50;
  box-shadow: 0 6px 20px rgba(11, 18, 32, .35);
}
#toast.show { opacity: 1; transform: translateX(-50%) translateY(0); }
#toast.show.err { background: var(--danger); }

/* ---------- badges de estado y prioridad ---------- */
.badge {
  display: inline-block; border-radius: 999px; padding: 3px 11px;
  font-size: 13px; font-weight: 600; white-space: nowrap;
}
.chip {
  display: inline-block; background: #e2e8f0; color: var(--ink-2);
  border-radius: 999px; padding: 3px 11px; font-size: 13px; white-space: nowrap;
}
.st-nuevo { background: var(--primary-tint); color: var(--primary-dark); }
.st-en_proceso { background: #fef3c7; color: #92400e; }
.st-esperando_info { background: #ede9fe; color: #6d28d9; }
.st-resuelto { background: #d1fae5; color: #047857; }
.st-cerrado { background: #e2e8f0; color: #475569; }
.pr-urgente { background: #fee2e2; color: #b91c1c; }
.pr-alta { background: #ffedd5; color: #c2410c; }
.pr-media { background: var(--primary-tint); color: var(--primary-dark); }
.pr-baja { background: #e2e8f0; color: #475569; }

/* selects coloreados (edición rápida) */
select.mini {
  width: auto; font-size: 13px; padding: 5px 26px 5px 9px; min-height: 32px;
  border-radius: 9px; font-weight: 600; border-color: transparent;
}

/* ---------- lista de tickets (usuario) ---------- */
.ticket-list { display: flex; flex-direction: column; gap: 10px; }
.trow { display: block; color: var(--ink); padding: 14px 18px; margin: 0; transition: border-color .15s, box-shadow .15s; }
.trow:hover { border-color: #93c5fd; box-shadow: 0 2px 10px rgba(37, 99, 235, .1); }
.trow-main { display: flex; gap: 10px; align-items: baseline; margin-bottom: 8px; }
.tid { color: var(--muted); font-weight: 600; white-space: nowrap; }
.ttitle { font-weight: 600; font-size: 16px; }
.trow-meta { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; font-size: 13px; }

/* ---------- detalle ---------- */
.ticket-head h1 { display: flex; gap: 10px; align-items: baseline; flex-wrap: wrap; }
.head-badges { display: flex; gap: 8px; }
.meta-card { padding: 14px 20px; }
.meta-grid {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 10px 24px; font-size: 14px;
}
.meta-label { display: block; color: var(--muted); font-size: 12px; }
.files-block { margin-top: 14px; border-top: 1px solid var(--line); padding-top: 10px; }
.file-link { display: inline-block; margin: 3px 14px 3px 0; font-size: 14px; }

.quickbar { display: flex; gap: 16px; flex-wrap: wrap; padding: 12px 20px; }
.qb-item label { margin: 0 0 4px; font-size: 12px; color: var(--muted); }

.timeline { display: flex; flex-direction: column; gap: 10px; margin-bottom: 18px; }
.tl-event {
  font-size: 13.5px; color: var(--ink-2); padding-left: 14px; position: relative;
}
.tl-event::before {
  content: ''; position: absolute; left: 0; top: 7px; width: 7px; height: 7px;
  border-radius: 50%; background: #94a3b8;
}
.tl-time { color: var(--muted); font-size: 12px; margin-left: 8px; white-space: nowrap; }
.comment {
  background: #f8fafc; border: 1px solid var(--line); border-radius: 11px;
  padding: 10px 14px;
}
.comment.mine { background: var(--primary-soft); border-color: #bfdbfe; }
.comment.internal { background: #fffbeb; border-color: #fde68a; }
.tag-internal {
  background: #fde68a; color: #92400e; font-size: 11.5px; font-weight: 600;
  border-radius: 999px; padding: 2px 8px; margin-left: 8px;
}
.c-head { font-size: 13.5px; margin-bottom: 4px; }
.c-body { font-size: 15px; }
.c-files { margin-top: 6px; }
.comment-form textarea { margin-bottom: 8px; }
.comment-actions {
  display: flex; align-items: center; justify-content: space-between;
  gap: 12px; flex-wrap: wrap; margin-top: 10px;
}
.check-internal { font-weight: 400; font-size: 14px; margin: 0; display: flex; gap: 6px; align-items: center; }

/* ---------- filtros y tabla admin ---------- */
.filters { display: flex; gap: 12px; flex-wrap: wrap; align-items: flex-end; padding: 14px 20px; }
.f-item { min-width: 130px; flex: 0 1 auto; }
.f-item label { margin: 0 0 4px; font-size: 12px; color: var(--muted); }
.f-grow { flex: 1 1 200px; }
.f-btns { display: flex; gap: 8px; }
.table-wrap { padding: 6px 8px; overflow-x: auto; }
.admin-table { width: 100%; border-collapse: collapse; font-size: 14px; }
.admin-table th {
  text-align: left; color: var(--muted); font-size: 12px; font-weight: 600;
  padding: 8px 10px; border-bottom: 1px solid var(--line); white-space: nowrap;
  text-transform: uppercase; letter-spacing: 0.04em;
}
.admin-table td { padding: 8px 10px; border-bottom: 1px solid #f1f5f9; vertical-align: middle; }
.admin-table tr:last-child td { border-bottom: none; }
.td-title a { color: var(--ink); font-weight: 600; }
.td-title a:hover { color: var(--primary); }
.row-off { opacity: 0.55; }
.inline-form { display: inline-block; margin: 0; }
.add-form { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 14px; }
.add-form input { flex: 1 1 180px; width: auto; }
.add-form select { width: auto; }
.cat-list { display: flex; flex-direction: column; gap: 8px; }
.cat-row { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; }
.cat-rename { display: flex; gap: 8px; flex: 1 1 260px; }
.cat-rename input { flex: 1; }

/* ---------- login ---------- */
.page-login {
  background: linear-gradient(160deg, #0b1220 0%, #101c38 55%, #13284f 100%);
  min-height: 100vh;
}
.page-login .topbar, .page-login #toast { display: none; }
.login-wrap { display: flex; justify-content: center; padding: 9vh 16px 40px; }
.login-card {
  max-width: 430px; width: 100%; text-align: center; padding: 38px 30px 32px;
  border: none; border-radius: 20px;
  box-shadow: 0 20px 60px rgba(3, 7, 18, .5);
}
.login-logo { display: flex; justify-content: center; margin-bottom: 14px; }
.login-logo img, .login-logo svg { width: 68px; height: 68px; }
.login-word { font-size: 32px; font-weight: 800; letter-spacing: -0.035em; color: var(--navy); }
.login-word b { color: var(--accent); font-weight: 800; }
.login-word .tld { color: var(--muted); font-weight: 600; font-size: 20px; }
.login-tagline {
  margin: 10px 0 4px; font-size: 12px; font-weight: 700; letter-spacing: 0.14em;
  text-transform: uppercase; color: var(--primary);
}
.login-sub { color: var(--muted); font-size: 14px; margin: 0 0 6px; }
.btn-google {
  width: 100%; margin-top: 20px; font-weight: 600; border: 1px solid var(--line);
  background: #fff; border-radius: 11px; padding: 12px; display: inline-flex;
  align-items: center; justify-content: center; gap: 10px; color: var(--ink);
  font-family: inherit; font-size: 15px; cursor: pointer;
  transition: border-color .15s, box-shadow .15s;
}
.btn-google:hover { border-color: #93c5fd; box-shadow: 0 2px 10px rgba(37, 99, 235, .12); }
.solicitud-form { text-align: left; margin-top: 18px; }
.solicitud-form label { margin-top: 0; }
.dev-panel {
  margin-top: 26px; border-top: 1px dashed var(--line); padding-top: 18px; text-align: left;
}
.dev-panel h3 { margin-top: 0; }
.btn-dev {
  width: 100%; margin-bottom: 8px; display: flex; flex-direction: column;
  align-items: flex-start; gap: 2px; border: 1px solid var(--line);
  background: #fff; border-radius: 10px; padding: 9px 14px; cursor: pointer;
  font-family: inherit;
}
.btn-dev:hover { border-color: var(--primary); }
.dev-new { display: flex; flex-direction: column; gap: 8px; margin-top: 10px; }
details summary { cursor: pointer; color: var(--ink-2); font-size: 14px; }

/* ---------- dashboard ---------- */
.tiles { display: grid; grid-template-columns: repeat(auto-fit, minmax(200px, 1fr)); gap: 12px; margin-bottom: 16px; }
.tile { display: flex; flex-direction: column; gap: 4px; margin: 0; }
.tile-label { color: var(--ink-2); font-size: 13px; }
.tile-value { font-size: 34px; font-weight: 700; line-height: 1.1; letter-spacing: -0.02em; }
.tile-value-sm { font-size: 24px; }
.tile-sub { color: var(--muted); font-size: 12.5px; }
.dash-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; align-items: start; }
.dash-grid .card { margin: 0; }
.viz-sub { color: var(--muted); font-size: 13px; margin: -4px 0 14px; }
.prio-chips { display: flex; gap: 10px; flex-wrap: wrap; }

/* barras horizontales (una serie -> un solo tono, valor en la punta) */
.hbars { display: flex; flex-direction: column; gap: 9px; }
.hbar-row {
  display: grid; grid-template-columns: 130px 1fr 36px; gap: 10px;
  align-items: center; position: relative;
}
.hbar-label {
  font-size: 13px; color: var(--ink-2); text-align: right;
  overflow: hidden; text-overflow: ellipsis; white-space: nowrap;
}
.hbar-track { height: 16px; }
.hbar {
  height: 16px; background: var(--series-1);
  border-radius: 0 4px 4px 0; min-width: 2px;
}
.hbar-val { font-size: 13px; font-weight: 600; }

/* columnas por mes (2 series -> leyenda + etiquetas directas) */
.legend { display: flex; gap: 16px; margin-bottom: 12px; }
.legend-item { font-size: 13px; color: var(--ink-2); display: inline-flex; align-items: center; gap: 6px; }
.dot { width: 10px; height: 10px; border-radius: 50%; display: inline-block; }
.dot-c1 { background: var(--series-1); }
.dot-c2 { background: var(--series-2); }
.cols {
  display: flex; gap: 18px; align-items: flex-end; height: 190px;
  padding: 24px 6px 0; border-bottom: 1px solid var(--line);
}
.col-group { flex: 1; display: flex; flex-direction: column; align-items: center; height: 100%; }
.col-bars { display: flex; gap: 2px; align-items: flex-end; flex: 1; width: 100%; justify-content: center; }
.colbar { width: 22px; max-width: 40%; position: relative; border-radius: 4px 4px 0 0; }
.colbar.c1 { background: var(--series-1); }
.colbar.c2 { background: var(--series-2); }
.col-val {
  position: absolute; top: -20px; left: 50%; transform: translateX(-50%);
  font-size: 12px; font-weight: 600; color: var(--ink-2);
}
.col-label { font-size: 12px; color: var(--muted); margin-top: 6px; }

/* tooltip por marca (hover) */
.viz-root [data-tip] { cursor: default; }
.viz-root [data-tip]:hover::after {
  content: attr(data-tip);
  position: absolute; left: 50%; top: -34px; transform: translateX(-50%);
  background: var(--navy); color: #fff; font-size: 12.5px; padding: 5px 10px;
  border-radius: 7px; white-space: nowrap; z-index: 30; pointer-events: none;
}
.hbar-row[data-tip]:hover::after { left: 40%; top: -30px; }

/* tabla de datos plegable (respaldo accesible) */
.viz-table { margin-top: 14px; }
.viz-table table { border-collapse: collapse; font-size: 13px; margin-top: 8px; min-width: 240px; }
.viz-table th { text-align: left; color: var(--muted); font-weight: 600; padding: 4px 14px 4px 0; border-bottom: 1px solid var(--line); }
.viz-table td { padding: 4px 14px 4px 0; border-bottom: 1px solid #f1f5f9; font-variant-numeric: tabular-nums; }

/* ---------- responsive ---------- */
@media (max-width: 860px) {
  .dash-grid { grid-template-columns: 1fr; }
  .prio-grid { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 760px) {
  main { padding: 14px 10px 50px; }
  .card { padding: 14px; }
  .topbar { padding: 10px 12px; gap: 10px; }
  .userbox .uname { display: none; }
  .brand-word { font-size: 17px; }
  /* tabla admin -> tarjetas apiladas */
  .admin-table thead { display: none; }
  .admin-table tr { display: block; border-bottom: 2px solid var(--line); padding: 8px 0; }
  .admin-table td {
    display: flex; justify-content: space-between; align-items: center;
    gap: 10px; border-bottom: none; padding: 4px 6px;
  }
  .admin-table td::before {
    content: attr(data-th); color: var(--muted); font-size: 12px; font-weight: 600;
  }
  .admin-table td[data-th=""]::before { content: none; }
  .hbar-row { grid-template-columns: 96px 1fr 32px; }
  .cols { gap: 8px; }
}